Record Hosting / SaaS

EMR/EHR Hosting

PSM has over 20 years of experience in hosting medical software applications for thousands of physicians and other healthcare providers throughout the United States, including eClinicalworks EMR and practice management.

  • Anywhere Access
  • Unlimited Users
  • Redundant Architecture
  • Data Backup
  • eClinicalWorks Certified

Unlimited Users

In keeping with the eClinicalWorks license agreement, any number of providers and staff can access your practice’s eClinicalWorks data through our VPN-based hosting service.

Anywhere Access

While out of the office, PSM can provide highly secure technology to help you access the same eClinicalWorks charts from home, hospital, or hotel room. Unlike some remote solutions, PSM offers robust support for your local printers and scanners while you are in a terminal server session. With these two options, we offer the best of both worlds: “fat client” or “thin client,” depending on your needs.

Redundant Architecture

Under our Basic Hosting Plan, your practice benefits from a powerful eClinicalWorks infrastructure deployed on multiple clusters of application servers, database servers, terminal servers, and load balancers, in one the world’s most reliable data centers. You simply can’t get that kind of infrastructure in your local office. But do you really need it? Can’t you just install a server in your practice and host it yourself? The answer depends on how much your patient care and business operations would suffer if your local server became unavailable for more than a few hours due to hardware failure, fire, flood, or theft.

Data Backup

With PSM, your data is replicated or archived in more than one location. Your databases and scanned images live on independent RAID hard drive arrays located on multiple “mirrored” servers. Further, the data is backed up to a third media archive each night. PSM manages this process for you, so you never have to worry whether your staff is on top of backups or if they are being done correctly.

eClinicalWorks Certified Staff

Certified by eClinicalWorks to install, host and support, PSM has been serving eClinicalWorks customers continuously since 2004. This long-term relationship with eClinicalWorks and the depth of knowledge acquired over the years allow us to provide services in a very efficient way that meet your needs, and to diagnose and solve problems that may arise.

Above: State-of-the-art air conditioning units for Switch NAP 7 in Las Vegas, Nevada. Physician Select Management uses Switch co-location data centers, which meet Tier IV data center requirements established by the Uptime Institute.

Above: Main holding area for Switch NAP 7 in Las Vegas, Nevada., which requires scanning of an ID card, physical interview and check-in, biometric scanning and two locked doors for entrance.

Above: PSM equipment is located in secure cages and dedicated rack space.

Software as a Service (SaaS)

PSM offers easily-scalable and configurable implementations, for any size medical practice, which can be customized based on client specifications and needs. PSM employs experienced staff who manage installations and provide seamless integration, so that your EHR is available to users, whether in the office or remotely.

PSM understands the importance of protecting customer data and has measures in place to ensure data remains secure. PSM’s hardware, which hosts your software, is located in two geographically-distinct data centers that provide a resilient, secure and high-performance environment. Access to these physical facilities is controlled and monitored by highly-trained staff and state-of-the-art technology. Hardware is located in locked racks, which in turn are in separate locked cages. Network access is secure and monitored 24/7 and tools are in place to block viruses, malware or other potential intrusions.

Hosting

PSM has over 20 years of hosting mission-critical applications for physicians, other healthcare providers, public health clincis, hospitals and health systems. PSM uses proven, state-of-the-art hardware, software, and connectivity technologies to ensure security and reliability. Most importantly, PSM has policies and procedures in place that allows it to be HIPAA-compliant, which helps you meet CMS’ Meaningful Use, MACRA and MIPS criteria.

With PSM Hosted Solutions, you can reduce your IT hassles, allowing you to focus on practicing medicine. PSM can help you scale and deploy rapidly to meet growing business needs, with no additional capital investment on your part. In addition, practices benefit from:

  • No costly capital expenditures for hardware every few years
  • No additional upfront costs or need for specialized staff
  • Predictable annualized expenses
  • Software upgrades and other support services included
  • Faster, simplified implementations
  • HIPAA compliance with electronic data security
  • Monitoring and support by expert, certified technicians
  • Redundant systems, including power, cooling and connectivity
  • Automatic security and back-ups, along with data recovery, if necessary
  • Elimination of time-consuming server upgrades, back-ups and related resource costs
  • Secure access to patient information from remote locations, including on mobile devices

While we are responsible for keeping your data secure, please remember that you own all of your own data, which is provided to you if you, even if you decide to cancel our services.